1.Who we are and what these terms cover
The P.L.A.W application is operated by &Go, s.r.o., Vnútorná okružná 178/27, 945 01 Komárno, Slovak Republic, Company ID 46571388, VAT ID SK2023447976, registered in the Commercial Register of the District Court Nitra, Section Sro, Insert No. 31170/N ("we"). These terms govern the use of the application by whoever follows a player's training — a parent, a manager or the player themselves ("you").
We operate the application; the subscription itself is sold to you by our payment partner — see section 6.
How we handle personal data is set out separately in the Privacy Policy.
2.What the service is and is not
P.L.A.W shows you what the player trained: when, for how long, which drills and with what focus, together with the coach's notes.
What it is not:
- It is not a medical or diagnostic service. It gives no advice on health or physical load and does not replace a doctor.
- It is not an assessment of the training or of the coach. We show what the coach recorded — we add nothing and judge nothing.
- The content is written by the coach, not by us. They are responsible for what is in the notes and whether it is correct. See section 8.
Your account is read-only. You cannot change or delete anything in the coach's application, and the coach does not see your account — only that the connection is active.
3.Account and age
The account is personal and you must not pass your login details on.
You can create your own account from the age of 16. If the player is younger, a parent or legal guardian follows them through their own account and sees exactly the same practices. We do not verify age — we rely on what you state when registering.
4.How the connection works
The access code is issued to you by the coach. Entering the code creates the connection, and your own copy of the player's training records appears in your account.
You can have one active connection at a time. A new code replaces the previous one; the records you have already received stay with you.
The connection can be ended by either side — by you or by the coach. After that no new records are added and everything you have already received stays yours; ending the connection deletes nothing. To start receiving records again you will need a new code from the coach.
5.What you get without and with a subscription
Without a subscription: the list of practices with a month filter and the detail of each practice — that is, the answer to what the player trained. You see the last 6 months.
With a subscription: the calendar, the analytics and 24 months of history on top of that.
Read this before you pay:
- Records older than your window are deleted. They are not hidden — they cease to exist.
- If you subscribe later, the older months do not come back.
- If your subscription ends, you keep the full view for another 30 days; then the window narrows to 6 months and what falls outside it is deleted.
- Before anything is deleted we send you a warning so that you can save what you want to keep.
Current prices are on the pricing page and are final — any tax that applies is already included in them.
6.Payments
The subscription is paid in advance for the chosen period.
The subscription is sold to you by Link, a Stripe service, and not by us. Stripe acts as the merchant of record: it takes the payment, works out and pays any tax due in your country, issues your receipt and handles refunds and payment disputes. The checkout page states this. Link's own terms apply to that purchase and are available to you at checkout.
What stays ours is the service itself — the application, your data in it and everything these terms promise. If the application does not work as promised, you deal with us.
The price you see is the final price. Any tax that applies is already included in it, so the amount does not grow at checkout.
Your payment details never reach us. We neither see nor store your card number.
Your receipt is issued by Link, not by us. If you need it again, or a payment goes wrong, write to support@plawsports.com and we will sort it out with Stripe for you.
You change and cancel the subscription yourself in the application, under Settings — the customer portal opens there, where you can change your card and cancel.
7.Withdrawal within 14 days
You have a statutory right to withdraw from the contract within 14 days without giving a reason.
If you want the paid features to work immediately and not wait for that period to pass, you confirm this expressly when ordering. Your right of withdrawal then lapses once the service has been fully provided; if you withdraw while it is running, you pay a proportionate amount for what you have used.
To withdraw, an email to support@plawsports.com is enough. Because the subscription is sold by Link (section 6), we pass the withdrawal on to Stripe and see it through — you do not have to deal with them yourself.
8.The coach is responsible for the content
Practices, notes and assessments are written by the coach. We do not check or judge them — we are only the place where you see them.
If something in a record is wrong — a mistaken note, a wrong date, the wrong player — have it corrected through the coach; only they can change their own record. Write to us as well and we will correct the copy in your account. If you prefer, write only to us and we will contact the coach for you.
If you have a dispute with the coach about the content or the course of the training, that is a matter between the two of you. We are glad to help with anything technical, but deciding your relationship is not ours to do.
9.What you must not do
- Access other people's accounts, or attempt to.
- Use an access code that was not issued to you.
- Download data automatically beyond ordinary use.
- Transfer or sell your account to someone else.
For a serious or repeated breach we may restrict or close the account. Unless it is necessary for security reasons, we will contact you first.
10.Availability and changes
We do our best to keep the application running, but we do not promise one hundred per cent availability. Longer planned downtime will be announced in advance.
Features may change. If we were to remove a material feature you pay for, we will announce it in advance and you will be able to end your subscription with a proportionate refund.
11.Liability
We provide the application with professional care.
We are not liable for the content recorded by the coach, for their training decisions, for injuries or for the player's sporting results.
We are liable for the service working as described and for the security of the data under the Privacy Policy. We do not exclude our liability for damage we cause by breaching our obligations.
If an obligation to compensate damage arose on our side, it is limited to the amount you paid us over the last 12 months, but no less than 500 €. This limitation does not apply in cases of intent, gross negligence or damage to health — there the law does not allow it.
12.Termination
You: you may close your account at any time and you may choose not to renew the subscription at any time. The paid period runs to its end.
We: we may end the relationship for a breach of these terms, or with three months' notice if we were to stop providing the service.
What happens to the data: closing your account also deletes the copies of the records in it. Before closing you can ask us for them and we will provide them in a readable format within one month. This does not affect the coach's own documentation — that is theirs.
13.Changes to these terms
If we change these terms, we will tell you at least 30 days in advance by email or in the application. If you do not agree with the change, you may end the relationship before it takes effect and receive a proportionate refund of your subscription.
14.Governing law and dispute resolution
The relationship is governed by the law of the Slovak Republic. As a consumer you do not lose the protection given to you by the law of your country of residence.
A dispute about the service — the application, what you see in it or anything these terms promise — is a dispute with us. You may try to resolve it out of court through the Slovak Trade Inspection Authority (Slovenská obchodná inšpekcia), Bajkalská 21/A, P. O. BOX 29, 827 99 Bratislava, Slovak Republic, www.soi.sk.
A dispute about the payment itself — the amount charged, the receipt, a refund or a chargeback — is a dispute with Stripe, which sold you the subscription (section 6), and it is governed by Link's terms; the Slovak Trade Inspection Authority is not the authority for it. Write to us all the same: we will pass it on and follow it through.
15.Your own training diary
A player can also keep their own training diary and log their practices themselves. If you chose "Player (my own practice diary)" when registering, the points below apply to you in place of sections 4, 5 and 8. Everything else in these terms applies unchanged.
- You write the content, so you are responsible for it. We do not check or judge it.
- The diary has one player: you. It cannot hold other players.
- Your records are kept under the same rules as a coach's: a single practice for at most 4 years, and if you stop logging, your records are deleted one year after your last practice. We warn you in advance and offer a download. The 6- and 24-month windows in section 5 do not apply to the diary.
- Without a subscription you keep the list of your practices, every practice detail, the calendar and your drill codes. Logging new practices and the analytics come with the subscription.
- You can share your diary with a parent or manager through an access code, and link it with your fitness coach. You can end either at any time.
- A player under 16 cannot have their own account. The diary is then created by a parent or legal guardian, who is the party to this contract and pays for it. The player uses it.
16.Contact
support@plawsports.com
These terms are effective from 1 October 2026.